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The Founder-Influencer: Why Attention Is Now a Business Asset

For years, business owners were told that a better product, stronger service, and smarter operations would create a competitive advantage. Those things still matter. They always will. But they are no longer enough on their own. Artificial intelligence has made it faster and less expensive to develop products, create marketing materials, build systems, and enter markets. As a result, more businesses can launch quickly, rapidly copy ideas, and compete for the same customers. In an increasingly crowded marketplace, the advantage is no longer just what you build. It is whether people know you exist. Attention has become a core business currency. A recent Prof G Media article describes the rise of the “founder-influencer”: business leaders who treat content, personal visibility, and community building as central parts of their roles. Some founders reportedly spend as much as 70% of their workday creating content and post six or more times per day,

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Customer Satisfaction May Be the Wrong Target

Customer satisfaction has been treated like the golden calf of business for years. Companies send surveys, collect ratings, measure smiley faces, and proudly announce that 87% of their customers are “satisfied.” Wonderful. That and five dollars might get you a coffee, assuming your satisfied customer does not buy it from

Canada’s Answer to Big Tech Social Media

Last week, I was introduced to a new social media platform called Northsocial.ca.  It has been in development for over a year on a shoestring budget, but it has some potential in the social landscape dominated by US-based tech giants. Northsocial.ca is a 100% Canadian-owned and operated social media platform

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Why I Chose the Business of Business Networking

After helping build an international software company into a leader in its sector, I wasn’t looking for my next move; I was looking for something that mattered. That opportunity showed up when George Meon introduced me to the World Referral Network (WRN). At first glance, it looked like another networking

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